Staying Within The Lines: Top 5 Legal Missteps In Sms Marketing

SMS marketing is often perceived as an open playground for reaching out to clients, but it's much more of a carefully designed obstacle course 🚧. It carries significant power, but also its own set of rules governed by federal regulations like TCPA and CAN-SPAM Act.

1) Ignoring Permission-Based Outreach

Think you can just buy phone numbers and blast away messages? That's a common misconception leading many astray 🕳️. Consent is king 👑! Texts must always be sent with prior express written consent under TCPA guidelines.

2) Failing to Provide an Opt-Out Option

Failing to provide easy opt-out options could cost you big time if this turns into class-action litigation 💸. Make sure every message has clear instructions about how subscribers can opt out. A simple 'Reply STOP to unsubscribe' will do!

3) Silence on Terms & Conditions

Your terms & conditions are your safety net 🕸️. Make them clear and accessible, include how you collect, store, and use data. If this is buried in the small print or worse, non-existent − that's a red flag 🚩!

4) Skipping On Documentation

Defensive driving for SMS Marketing means having robust documentation 📁. Proof of consent to receive messages, opt-out requests fulfillments or any changes to these preferences should be retained.

5) Neglecting Message Content

Your messages need just as much attention as any other marketing campaign! Inaccurate or misleading information has no room in texts🙅‍♀️ even if they are short and sweet.

Remember— respectfulness to your client's privacy is key while using lead-rich platforms like Tells.co 🗝️. These steps will ensure a smooth journey through the SMS marketing landscape!