Ever wondered when is the perfect time to hit the 'send' button on your bulk SMS messaging campaigns? The answer isn’t as elusive as it may seem. In fact, there’s science-backed data that actually helps us decipher this riddle! Timing does matter – whether in comedy or in your brand's communication-with-a-user-on-the-other-end-of-a-screen strategy.
You might remember Goldilocks from a childhood fairytale — she preferred her porridge ‘just right’. In digital marketing parlance, we all seek our own Goldilocks zone: That sweet spot where customer engagement and response rates peak. Based on industry research and data insights collected across various sectors such as retails, healthcare or events sectors, mid-morning to early-afternoon hours (10 AM–4 PM) provokes the highest responses.
A quick dive into cellular technology's usage statistics reveal that while morning texts between 7 AM–9 AM see some activity, it is not until the 10 AM mark that interaction rates begins to rise significantly. Evenings tend to show reduced response rates again — but then there's a minor peak around 8 PM, perhaps linked to downtime after dinner and before sleep.
If you're considering sending texts post midnight or early hours like say, around 3 AM - think again! Rest times are sacred for your customers too. Between midnight till about 6am, it’s recommended to tread very lightly with SMS marketing lest risk annoying your users and losing potential engagement opportunities.
Interestingly, response rates during the weekdays outshine weekend performance considerably. While Monday mornings might not fare as well (blame those standard-issue 'Monday Blues'), Tuesday through Friday consistently perform better. Use these insights wisely while planning and scheduling.
While we've discussed common trends above, remember this isn't a one-size-fits-all solution. Demographics, psychographics and other attributes like timezone differences of your customer base plays crucial role in optimizing send times. Fine-tuning our approach based on data insights relevant specific to our consumer base leapfrogs performance exponentially!
'Perfect timing doesn’t just happen; it's designed.' - Anonymous SMS marketer