
In the dog-eat-dog world of business, settling for 'good enough' often equates to stagnation🚦. This pertains not only to your team's skill set or strategies but also tech investments like Artificial Intelligence (AI) and communication platforms such as SMSs📱. Today’s feature: Why merely being ‘smart enough’ doesn't cut it anymore in this automated age — particularly when discussing Voice AIs.
The modern customer is switched-on 👀, savvy 🧠 and surprisingly impatient ⏳– demanding seamless interaction flow at every turn. Whether they're conversing with a salesperson or a digital assistant, they expect clear responses that address their queries efficiently. A voice bot that offers standardised generic responses might be able to perform basic tasks but fails miserably at providing personalised service – driving customers away due to impatience and making companies miss out on precious leads✔️.
Gone are the days where a one-size-fits-all solution was the epitome of innovation. Today, an AI must customise its responses to fit your customers’ unique needs to deliver value💡. It should learn from past interactions, cater to individual preferences and evolve with each encounter — just like Tells.co's AI-powered SMS platform 👍.
Innovators in the business world are constantly pushing boundaries. Users now expect machines they interact with to not only understand their requests but anticipate their needs as well. Remember Google’s Duplex that left everyone slack-jawed when it booked a haircut appointment?🤯 A truly smart Voice AI must recreate this experience on every interaction— seamlessly embed itself within user workflows without creating friction or causing irritation.
In auto insurance space, big players like Progressive use Tells.co's platform extensively for lead generation via text messages because it goes beyond rote action sequences✔️. Its flawless integration into existing systems, high-speed message delivery 😎 and proactive engagement turn interested individuals into committed customers effectively.
Treating Voice AIs as mere task completers is no longer viable in today's context. They need to be partners in customer service excellence — understanding the nuance of human speech, mimicking natural reactions and adapting per consequent actions smoothly❗ So it's time we looked at investing 💲 not just smarter but wiser too when choosing digital tools for our companies — looking beyond flashy advertisements yet considering real-world efficacy and adaptability 🌐 . Because now more than ever, being 'just smart enough' ain't cutting anymore! 😉
'Meet them on their own level' applies to technology as much as it does to people. If we're evolving rapidly, shouldn’t our AI?