Static creative stopped working
One stock photo for every recipient. Inbox fatigue is real, and templated MMS gets swiped away before the offer is read.
Tells generates personalized video, name, product, region, offer, and delivers it directly to SMS and RCS inboxes. Higher engagement than static MMS, no app install, every send unique to the person receiving it.
From a sentence to a finished video in seconds.
Live demo
Tap to unmute. This is the same inline RCS video experience your customer sees on a supported device. No app jump, no browser bounce, no lost moment.
The problem
Recipients tune out templated content fast. Personalized video, with name, product, region, and offer woven into one render per recipient, drives engagement that static messaging cannot match. Tells generates and delivers it inside one pipeline so the marketing team is not stitching together video editors, render farms, and a delivery platform.
One stock photo for every recipient. Inbox fatigue is real, and templated MMS gets swiped away before the offer is read.
Custom video per segment requires editors, voice talent, and a render pipeline. The math breaks past a few hundred recipients.
Sending recipients to a hosted page or asking them to install an app drops viewership at every step. Video has to play where the message lives.
Most hosted-video links cannot tell you who watched, much less who converted. Without that loop, optimization is guesswork.
The path
Get the first personalized campaign live without a separate video team. The render pipeline, the delivery layer, and the conversion attribution all live in one place.
Decide where in the funnel the video fires: post-purchase confirmation, dormant 30-day win-back, abandoned cart, renewal nudge, or a one-off launch.
Name, product, region, offer percent, agent rep, any field on the customer record. Anything you want personalized per render becomes a token in the script.
Upload your base footage, drop in your brand intro, or use an AI-generated host. Tells handles voice synthesis, overlay rendering, and brand fit-and-finish.
View rate, click-through, downstream conversion. The whole funnel flows into your dashboard and into the systems your team already uses through our integrations.
Where it shows up
Most teams start with one moment in the customer lifecycle, then expand once the view-rate and conversion data come back. These are the moments where personalized video moves the metric.
Branded video receipt with the order details, tracking link, and a personalized thank-you spoken to the customer by name. Replaces the boring transactional SMS.
Personalized "we miss you" videos for dormant segments. Naming the customer and the last product they bought consistently outperforms a generic re-engagement coupon.
Stepped video tours for new customers with a branded host or AI avatar. Walks them through the product the same way a CS rep would, without scheduling a call.
Reps record once. AI re-renders the intro with each prospect's first name and company, so every account gets a video that feels addressed to them.
Hero product video with a personalized opening line per recipient. Cuts through the noise of templated launch blasts that every brand sends on the same day.
Replace the static abandoned-cart MMS with a video that explains the offer in 18 seconds. Same trigger, same audience, dramatically different watch and recovery rates.
Why Tells
The video, the delivery, and the conversion loop all sit on one platform, so the marketing team is not stitching a render service to a messaging service to an analytics service. One pipeline, end to end.
The same carrier-direct routes that power our high-volume SMS programs carry the rendered video. The clip lands as a real message in the inbox, not a tap-out to a hosted page.
Generate one unique video per recipient with name, product, region, and offer woven in. Variant counts that would break a traditional video pipeline are routine here.
Track click-through, watch completion, and downstream purchase or booking, all attributed back to the render. Optimization stops being guesswork.
The sender shows as your brand with the verification badge. Video plays inline. Combined with our compliance posture, the message reaches the recipient looking native and trusted.
From the blog
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Read more →Generate, personalize, and deliver video at scale on the same platform your SMS and RCS already use. Pilot a single trigger in 7 days, measure the conversion lift, then expand.