Missed Call Text Back: The Fastest Way to Save High-Intent Leads
Your hottest leads are usually the ones who already tried to call. Here's how a fast text back and Voice AI keep them from dialing a competitor.
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RCS Carousels: Turning a Text Thread Into a Product Shelf
Plain links lose shoppers at the browser. Here's how RCS carousels turn a text thread into a swipeable, tappable product shelf that actually converts.
Transactional SMS vs Promotional SMS: The Compliance Line You Can't Cross
Misclassifying a transactional SMS as promotional can trigger TCPA violations and carrier filtering. Here's where the line actually sits, and how Gideon catches it before you send.
Voice + SMS: The Omnichannel Flow Customers Actually Want
Most 'omnichannel' stacks are just two silos wearing a trench coat. Here's how Tells makes voice and SMS actually share context, on one number, with one customer record.
Abandoned Cart SMS: 5 Sequences That Recover 22% of Lost Revenue
70% of carts get abandoned. A 5-message SMS sequence can recover up to 22% of that lost revenue. Here's exactly how the flow works, and how Tells automates it.
Voice AI Agents: Why Latency & Realism Make or Break Conversion
Latency kills voice AI conversions before your script ever gets a chance. Here's what we learned building Tells Voice AI to respond in under 900ms, and why realism matters just as much as speed.
Phone Intelligence: The Missing Data Layer in Insurance Lead Buying
Insurance teams do not have a dialing problem. They have a phone data problem. Bad numbers, VoIP burners, duplicates, and mismatched contacts are burning agent hours and compliance budgets before the first call even connects.
RCS Verified Sender Badges: The Trust Signal That Doubles Open Rates
RCS verified sender badges show your logo, name, and a checkmark in every thread. Here's how they double open rates and how Tells gets your brand verified fast.
SMS Deliverability: Reaching the 96% Who Never See Your Messages
Most SMS platforms report 'delivered' the moment a carrier accepts your message. Here's why that number is misleading and what 98%+ deliverability actually looks like.